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Ebay Shipping Label Issue
I recently sold an item on eBay, purchased a shipping label and sent it off Priority Mail. A week later the package was returned to me as undeliverable. After considerable research, I discovered that the city, state & zip code were different on the packing slip and shipping label. Contacted the buyer but no repoonse as yet. Thought maybe I had done something wrong so purchased a 2nd shipping label with the same incorrect address. Contacted eBay customer support who confirmed after holding for 10 minutes that there is an issue with the customers shipping info in their system. They said I need to cancel the order and tell the buyer to repurchase. I did that and am now out $20.84 on 2 shipping labels. There must be a better way to communicate with eBay besides their off-shore "customer service reps" who can barely be understood.
Apparently no email address
Can anyone help or make a suggestion
