Ebay shipping fee dispute? Scam?

Question

Ebay is a scam when it comes to fees and now shipping! Looks like I am going back to Pirate Ship after trying ebay as they have been close in pricing but with **bleep** like this they aren't close anymore! 48 oz is 3 lb and price is now more then the original label was! What the! Anybody know if you can dispute a shipping adjustment?

jacbarcollectibles · Answer

Your problem is your package is 48 inches long. This causes shipping carriers to assess a surcharge due to length and it also makes the package over one cubic foot so you are charged by DIM (dimensional) weight and not the actual weight of the package. These things are set by the shipping carrier and not eBay. When you have a package over one cubic foot you need to click on the "Irregular Package" box on the listing form and when you go to purchase the label so these surcharges are taken into account.

golfingaddict · Answer

When you create the shipping label, you need to select the oversize or irregular package selection. This is important because it triggers the correct amount to be charged to you. (do this when you create the listing and when you ship)

The carrier is bumpting the pounds as a surcharge for missing the irregular package. They are not saying it actually weighs that much. It's the way they charge for the mistakes you made when shipping the item.

USPS, FedEx, and UPS package types | eBay

FedEx

Select Irregular package if your package:

Is not fully encased in an outer shipping container
Is encased in an outer shipping container not made of corrugated fiberboard (cardboard) materials, including but not limited to metal, wood, canvas, leather, hard plastic, soft plastic (e.g., plastic bags), or expanded polystyrene foam (e.g., Styrofoam)
Is encased in an outer shipping container covered in shrink wrap or stretch wrap
Is encased in a soft-sided pack (e.g., courier packs, poly bags, and bubble mailers) that exceeds 18 inches along its longest side or 13 inches along its second-longest side or 5 inches in height
Is round, cylindrical, or triangular in shape, including but not limited to mailing tubes, cans, buckets, barrels, tires, drums, or pails
Is bound with metal, plastic, or cloth banding, or has wheels, casters, handles, or straps (e.g., a bicycle) (including packages where the outer surface area is loosely wrapped, or where the contents protrude outside the surface area) or could become entangled or cause damage to other packages or the FedEx sortation system
Is shipped in flat packaging (AKA “cardboard sandwiches”), commonly used to ship flat items that are less than 1 inch in height, for example signs, paintings and posters

Learn more about FedEx additional handling charges.

UPS

Select Irregular package if your package:

Is not fully encased in a corrugated cardboard shipping container, including tires
Has an outer shipping container not made of corrugated cardboard, including but not limited to canvas, leather, metal, wood, hard plastic, soft plastic (e.g., plastic bag) or expanded polystyrene foam (e.g., Styrofoam)
Is encased in a soft-sided pack (e.g., poly bags and bubble mailers) that exceeds 18 inches along its longest side or 14 inches along its second-longest side or 6 inches in height
Has an outer shipping container covered in shrink wrap or stretch wrap
Is bound with metal, plastic or cloth banding, or that has wheels, casters, handles or straps (including packages where the outer surface area is loosely wrapped or where the contents protrude outside the container surface)
Is cylindrical or triangular in shape, including but not limited to barrels, buckets, cans, drums, mailing tubes or pails
Is routed through UPS’s irregular package sortation process, including but not limited to packages 1 inch or less in height
Requires special handling, as determined by UPS in its sole discretion
Is shipped in flat packaging (AKA “cardboard sandwiches”), commonly used to ship flat items that are less than 1 inch in height, for example signs, paintings and posters

Learn more about UPS additional handling charges.

Irregular packages

If your shipment can’t be sorted with mail processing equipment because of its size, shape, content, or address legibility, additional handling charges may apply.

USPS

Select Irregular package if your package meets the criteria for Nonstandard Characteristics such as:

Round, cylindrical, or triangular in shape, including but not limited to mailing tubes, cans, buckets, barrels, tires, drums, or pails
A can, or wooden or metal box
A parcel containing more than 24 oz of liquid in glass containers, or 1 gallon or more of liquid in metal or plastic containers (see the USPS guidelines for Liquids)
Other (for example, if the contents may cause the parcel to roll or not maintain the integrity of the packaging during processing. See the USPS guidelines for packaging and acceptable mailing containers)

If your package meets the criteria above but it isn't declared as Nonstandard Characteristic, a noncompliance fee will be applied. Learn more about USPS Physical Standards for Parcels.

You always will have these issues if you do not select the correct packaging, even with other shpping services.