Ebay seller liri 7287 sent me a counterfeit fake item # 156027936934
the auction listing states the item is a brand new 1983 original Star Wars return of the Jedi lunchbox.and the item arrived today and the seller sent me a miny counterfeit fake not an original, . the seller does not take returns but they did mail fraud and i would like to return the fake and press charges. i cannot seam to get Ebay to help me at all, So how do i achieve the return
1 comment
comics-scifi-collectibles
Mentor2 years ago@steves-8242 I am sorry that you had a bad seller. You are covered by the eBay Money Back Guarantee. This not only gets you a full refund but also goes on the sellers record. Seller pays return shipping and refunds you 100%. The eBay MBG overrules the sellers return policy.
You have 30 days from date of delivery to file an item not as described refund request on eBay.
Select the return item button on this page: https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041
Not authentic.
4 business days after filing the return request if the seller has not provided a return shipping label OR sent the funds to your PayPal account to pay return shipping if they are in another country then ask eBay to step in and help:
https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
If you have to purchase a label at the post office with the funds that the seller provided be sure to upload the tracking number into the case. The tracking number is your proof of delivery.
Returns to countries that do not have 1st class delivery confirmation MUST be shipped Priority Mail.
See this link to the USPS website that shows which countries have delivery confirmation for 1st class international packages.
https://faq.usps.com/s/article/Electronic-USPS-Delivery-Confirmation-International