EBAY removes negative feedback for a counterfeit item sold ?

Question

ebay item is a copy item description doent match what was sent as 100 percent real usa made product.fake missing 2 other holesadd states 3 lower ports item has 1 ( fake)real has hole in middle , fake has no hole as recievedfake receivedad states 4.17 inches , ebay item taller due to fake top portionsee copies from the net and compare appearance to the black ebay item sold with Tiial markings on itebay add seller has 100 percent feedback , but sells items with trade marks ??real mvr stamping ebay...

disneyshopper · Answer

The easiest way is to go to your Purchase history, locate the item. Click on RETURN THIS ITEM because it is Not as Described. You will need to click on MORE to see that option. The seller will need to provide a prepaid shipping label for its return. You print out the label, affix it to the box, and have the counter clerk scan the label. When tracking shows DELIVERED back to the seller, the seller needs to refund you within 2 days. If no refund, go back to the case and click Ask ebay to step in, to force the refund.