If you no longer need the item you can mark it Return to Sender. If you keep the item, you should use the CONTACT SELLER link from the case and offer to pay for the item since you were refunded.
If you are using the new messaging system, start typing where it says SEND MESSAGE. The area will enlarge as you type. When done typing, click on that "paper airplane" looking arrow on the right side to send the message.
disneyshopper
Mentor11 months agoIf you no longer need the item you can mark it Return to Sender. If you keep the item, you should use the CONTACT SELLER link from the case and offer to pay for the item since you were refunded.
If you are using the new messaging system, start typing where it says SEND MESSAGE. The area will enlarge as you type. When done typing, click on that "paper airplane" looking arrow on the right side to send the message.
jaggedfin
OP11 months agoSo the eBay guarantee refund money comes from the seller not eBay? I just want to make sure the money gets back to the right people.