Did you open a case? If so, the seller has 3 business days to prove delivery or refund your payment. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.
What is the estimated date of delivery according to your Purchase History? Has that date passed already?
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
Select “More actions†beside your item and then “I didn't receive it.â€
Click the box beside I want a refund.
Select Send request.
If the seller does not respond after 3 days, you can ask Ebay to step in to help you.
inceptions
Mentor2 years agoDid you open a case? If so, the seller has 3 business days to prove delivery or refund your payment. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.
lady_madonna
Mentor2 years ago@termsofcontract
What is the estimated date of delivery according to your Purchase History? Has that date passed already?
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
If the seller does not respond after 3 days, you can ask Ebay to step in to help you.