Locked
Discussions in this board are limited to the original poster and Community Mentors
Ebay Protection - a very bad experience
I ordered parts from the seller motorcitymusclecar. The incorrect parts where shipped to me. No big deal people make mistakes so I file a claim. I have never received any communication from the seller but E-bay was on it. They quickly contact the seller who provides the shipping information. So E-bay denies the claim. I file an appeal with a description of what parts were ordered and what was received with pictures. Again the case was closed without any attempt to correct the issue. E-bay protection is a joke in this case, I suspect no one had even read the claim and just simply denies all claims as a standard procedure.
I have sent the seller a separate mail hoping they send the correct parts, but I'll leave bad feedback today if I still get no response and be out my money.
Any other suggestions as to how to resolve this?
mr_lincoln
Mentor3 years ago@dano3902 Did you file a return for an Item not as described - does not match description or pictures? That particular return process provides a pre paid return shipping label. You then follow the instructions to return the item for a refund.
dano3902
OP3 years agoThank you, that appears to be working.