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ebay "postal service records" don't recognize my address.
I want tp post a listing but the ebay algorithm can't verify my address. I've lived here for 20 yrs and received mail at a PO Box. what should I do?
2 comments
mam98031
Mentor2 years agoIt is likely your PO box that is the problem instead of a street address.. For a selling account your address as your primary address on the account must perfectly match the address on your bank information. Below is the links for setting up a selling account. Look at the details as your answer may very well be there. Good Luck.
Please review the below link carefully. It contains very important information as to how Ebay needs to see the information you provide them on your account. It is likely easier to change your Ebay account to match your bank account if you find there to be a difference.
https://www.ebay.com/sh/fin/dlp
https://www.ebay.com/help/selling/getting-paid/registering-seller?id=4792
https://community.ebay.com/t5/Payments-Resources/Have-questions-about-payments-Check-out-this-post-for-helpful/td-p/31798259
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On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.
I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.
Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.
https://twitter.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.
If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.
If you are a seller outside of the US or Canada, you will need to use the Chat Option.
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
https://www.ebay.com/help/home
leroylarey
OP2 years agoI know they won't accept a po box. They don't accept my street address either ( where most of my ebay purchases have been sent). 🙂