Ebay policy for seller posted warranty

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Does Ebay allow sellers to represent warrantys on the listings and not take action when the warranty is fraudulent?

tropicalfalls1

Posted 1 year ago·Last reply 1 year ago

5 comments

lady_madonna

Mentor1 year ago

Volunteer Ebay Mentor1040 View listings

@tropicalfalls1

Ebay does not deal with seller "warranties" since Ebay has a 30 day Money Back Guarantee.

Warranties are issued by the manufacturer, sellers cannot issue warranties unless they are a dealer licensed to sell the product

tropicalfalls1

OP1 year ago

When the seller does not honor the wareanty and details in the listing, will ebay allow the buyer to update their review?

lady_madonna

Mentor1 year ago

Volunteer Ebay Mentor1040 View listings

@tropicalfalls1 wrote:
When the seller does not honor the wareanty and details in the listing, will ebay allow the buyer to update their review?

@tropicalfalls1

No.

tropicalfalls1

OP1 year ago

Is there any other means to encourage the seller to honor the posting details? Any recourse ebay has to help the buyers?

lady_madonna

Mentor1 year ago

Volunteer Ebay Mentor1040 View listings

@tropicalfalls1

Ebay has a 30 day Money Back Guarantee. Ebay cannot force the seller to honor a non-existent warranty.