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eBay phone number
How can I speak to an agent
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Discussions in this board are limited to the original poster and Community Mentors
How can I speak to an agent
eburtonlab
Mentor1 year ago@beautyseeker222
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
beautyseeker222
OP1 year agoThank you, friend, but the steps you described, is precisely what I did. Went thru endless prompts, yet was patient and persistent, so I indeed had 2 lengthy phone conversations, 2 different agents took notes, read back to me what I shared, and filed an appeal to remove feedback. Well, today I got the "final decision" FEEDBACK REMAINS because buyer has an issue, in the future we advise you provide timely responses.
UNBELIVABLE! Why can't the see all my effort to communicate with the buyer and provide outstanding product and service SUPER FAST.
Can I report an agent is what I want to know.
beautyseeker222
OP1 year agoOh thank you again, but the is a confusion, because I eventually got ahold of them this morning but posted another question this evening. but I appreciate your help.