ebay phone app won't scan barcodes

Question

I have a book selling business and the ebay app on my phone that I stopped scanning barcodes. My phone works fine since other businesses phone apps will read bar codes. Help

comics-scifi-collectibles · Answer

@conagte Many mobile app issues can be solved by updating to the latest version of the eBay mobile app. Uninstall the current app. Turn your device off, then back on. Reinstall the eBay mobile app.

If that does not help...

Questions about the various apps that are available, are best answered in the Discussion boards. There is a board for iOS (Apple) and another for Android.

Here are the links to the mobile boards:

http://www.ebay.com/ios

http://www.ebay.com/android

These boards do have eBay associates who are monitoring the posts.

You can help them answer your questions by adding to your post,

1) the device,
2) the OS version your device is using,
3) the version of the App you are having difficulty with,
4) the issue you are experiencing.

The more info you can relay, the better they can help you.