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eBay once again lets us get ripped off!!
Just wanted to say another THANK YOU to the back office of eBay for letting us get ripped off AGAIN!!! No seller protection, for a small business like us this hurts, that's 3 items within the last 6 months totaling over $2,600.00!!!!!!!! How can any small business afford that, i know you don't give a **bleep**, you guys are basically printing money, we are nothing in eBay's scope of sellers, i understand that, but at the same time we put our faith in your as our seller facilitator, we pay all of our eBay fees, we provide quality products just as we describe, me as a owner operator, there's times i don't take a paycheck if its a slow week to ensure my employees never miss a check and they never have, sure eBay isn't our only selling space but its a major one for us and as much as we appreciate the opportunity, we know we have to suck it up and take a loss because whoever is looking at our cases EVEN WHEN WE PROVE OUR SIDE 100% with all the supports facts, you guys still don't give a **bleep** about the sellers, your main concern is the buyers, seller protection doesn't hold any weight in your platform anymore but it used to, as long as we used to prove our side without a shadow of a doubt we know we'd be looked after for doing the right thing, Now we know no matter what we are screwed as long as they buyer opens up a return no matter the reason, no matter if they broke the item on their time, no matter if they SEND US A EMPTY BOX BACK FROM A $1,800.00 IPAD that we had to get the local police to go to USPS to get the manifest, and on top of that we are constantly lied to. I repeat. LIED TO by the leadership, by the people who take our calls, by every higher up we have spoke to regarding our cases, we are LIED to, told us "not to worry", "you guys will be taken care of", "you have nothing to worry about we see whats going on", "we understand we sell on this platform too, i'd be just as mad if it happened to me" etc, all that, all of the time lied to, just to make us feel that everything will be fine for the 20 minutes to HOURS we are on the phone explaining our side, showing proof, showing evidence, providing everything we'd need in a court of law to prove we were in the right, all that for nothing, all that just to know we are screwed and out of the money, out of our shipping cost, out of our initial money into the product, out the cost of packing materials, paying people to pack, paying people to list, just have to suck it up and take a loss because eBay is a monopoly, they don't care about the little people but will tell them on the phone they do, but once that phone call is over you guys don't give a **bleep** about us and it clearly shows. Thanks again for letting us get screwed over, thanks again for letting a guy who has since been banned from ebay for getting a free Ipad pro, thanks again for knowingly letting a guy not send us back a $800 pool filter and refunding him, thanks again for letting someone have a laptop for over a week with no problems and then letting them break it on their time opening up a return after 8 days and giving him a full refund for breaking our product, THANKS EBAY YOU GUYS ARE GREAT!!
an-57470
·2 years ago@ewholesale2011
This is a member-to-member forum.
eBay is not here and will not see your rant.