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eBay not working
eBay it’s working right and I can’t contact seller or find a real person for customer service
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Discussions in this board are limited to the original poster and Community Mentors
eBay it’s working right and I can’t contact seller or find a real person for customer service
eburtonlab
Mentor6 months ago@trash2treasuremina
What happens when you try to contact a seller?
You should be able to use the "contact" link in a seller's listing or in your Purchase History to send a message to the seller.
If you are having problems, try clicking on the "Send message" text to start typing your message.
https://community.ebay.com/t5/Ask-a-Mentor/unable-to-contact-seller/m-p/34794053/highlight/true#M790...
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If you are unable to get a call back, try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/