ebay not ehibiting ethical and moral business practices

Question

When you receive emails from Ebay, that say no reply, you can't respond they give you an 888 number to eBay global collections Austin, Texas. When you call a recording says you need to call within business hours, however, if you are in business hours, the recording still plays.

Does the community accept Ebay practicing these poor business tactics? Are they incapable of having someone human speak with you for the fees that you pay them?

Personally, I'm disgusted. I have no interest in selling or purchasing on eBay ever again however they make it difficult to have a divorce. Has anyone figured out a solution? Or do we just pay and scream to the closet cause no one cares? Hopefully they'll be regulated or some better platform will come along and put them out of business.

comics-scifi-collectibles · Answer

@Anonymous eBay doesn't have a phone number you can call as the agents are working remote.

Here's how to contact eBay general customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

Monday to Sunday 5:00 am to 09:30 pm PST

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

6am to 6pm PST