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EBAY, no man's land
recently, been having bad experiences with dishonest sellers, fake tracking fake product. EBAY absolutly cover them..... very disapointing, so.... y will delete my account, won't waste another dolar on alibaba's cave.......
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eburtonlab
Mentor1 year ago@cj8pycompras-6
If you receive an item that does not match the description, file a "not as described" return and return the item at the seller's expense. The process is automated; if the seller does not cooperate at any point, ask eBay to step in after three business days. If you filed an "item not received" case, the seller wins by providing tracking that shows something was delivered. If you have done that, you can still file a "not as described" return if you are within thirty days of receiving the item.
If tracking shows delivery, but nothing arrives, contact the shipping service to determine if the tracking corresponds to a delivery to your address.
If you can obtain hard copy documentation of that the tracking does not correspond to a delivery to your address, contact eBay via social media and explain that you have a case of "false tracking" and you should be given the opportunity to provide your documentation to eBay via direct message. This is different than the usual "item not received" case which is handled automatically and which allows the seller to win by providing tracking that shows delivery.
You can avoid many issues entirely by choosing to only do business with experienced sellers that have a proven track record of delivering similar items as seen by examining the seller's feedback page, and by avoiding inexperienced sellers, sellers with patterns of negative feedback indicating serious problems, or sellers with large gaps in the selling history or recent drastic changes of seller behavior.