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Ebay ...my old acct was deleted and a new one opened by ebay...not happy!
ihave been a member of Ebay for over 20 years. During that time i had about 700 buy or sell transactions with a 100% positive feedback record. I never paid any attention to my acct info until yesterday when after making a purchase i noticed that my acct name was changed and my transaction number is now 16! I have been looking on their website to figure out how i can get my old acct back but cant find any source i can contact that doesnt just refer me to the community. Does anyone have a phone # for Ebay or know how i can otherwise contact a live person to sort this out? Thanks .
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eburtonlab
Mentor2 years agoThe account you are signed in to at the moment was created in 2021.
Try signing out of this account and signing back in to your original account using your original username and password.
To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid