ebay motors seller not giving me info

Question

I won a popup camper from a Ebay dealer on the 7th the $150 deposit was paid immediately, I paid the balance with a CC. The seller had completely ghosted me I have emailed several times of it's location as I need to plan a road trip for next week to pick it up. Not sure what to do

comics-scifi-collectibles · Accepted Answer

@hooliganspeed Most eBay Motors purchases are handled through Caramel. I recommend contacting them.

Caramel Secure purchase

This page explains how buying and selling with Caramel works:

https://www.drivecaramel.com/ebay-vehicle-checkout

Here is there contact information if you have any trouble with the process as a buyer or seller:

Email: support@drivecaramel.com

Phone: (888) 894-8088

If they can't help you and the seller doesn't respond then your only option is going to be a chargeback with your credit card for the deposit.