eBay let Seller Keep my money and the Item
I PURCHASED A ITEM FROM A SELLER AND THEY SENT THE ITEM TIOA ADDRESS THAT I DIDĀ NOT HIGHLIGHTED AND WHEN THEY SENT THE ITEM IT WAS RETURNED BECAUSE IT WAS VACANT. IT WAS MY OLD CLOTHING STORE AND I HAD 4 ADDRESSES ON MY ACCOUNT AND I HIGHLIGHTED THE ADDRESS BUT THEY STILL SENT IT TO THE TOP ADDRESS ON MY EBAY ACCOUNT. SO I MESSAGED THEM THEY DIDN'T WANT TO REFUND MY MONEY AND ITS VEEN A WHOLE MONTH. I ASED EBAY TI STEP IN AND I HAD TI WAIT IN A RESPONSE FROM THE SELLER. SO EBAY WOULDN'T REFUND MY MONEY SO I APPEAL THE DECISION AND IN LESS THAN 2 HOURS THE DENIED THE APPEAL AND TOLD ME I CANT GET MY REFUND NOR THE ITEM. SO NOW THE VENDOR IS RESELLING THE ITEM AND MY 130.00 I PAID IS JUST GONE. WHO CAN TELL ME WHAT STEPS TO TAKE TO GET THE ITEM SHIPPED TO THE CORRECT ADDRESS I GAVE THEM AT FIRSTĀ