Ebay keeps charging my account 35 dollars

Question

I keep getting charged 35 dollars from ebay? For selling cost and which the person refurned the item. But ebay keeps charging my account and adding another charge when it doesnt go through .. id like my money back please??

comics-scifi-collectibles · Answer

@alliedawn-7 Did you have a reserve price on the auction? Reserve price fees are due even if the item doesn't sell.

Did your buyer not pay? If that happened then you cancel the sale as buyer hasn't paid on the 5tth business day after the sale. Then you get your sellers fees back ( except for optional upgrades like reserve price)

You do have to cancel no later than 30 days after the end of the sale. So it's too late to cancel on your own now.

I recommend contacting eBay customer service for help>

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back

If you are located outside of US or Canada then you will need to use the Chat option or Social Media

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://twitter.com/askebay
https://www.facebook.com/eBay/