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eBay is the WORST company I have ever dealt with!
I never thought a company this big could be so useless and careless with a loyal customer. I was an excellent buyer, trusted your platform to make an important purchase of ONE THOUSAND DOLLARS, and I was scammed.
The package was supposed to be delivered by USPS, and not only did I NEVER receive it — but the delivery person FORGED my signature and marked the order as delivered. That’s fraud. The item was stolen, and I had nothing to do with the fake delivery confirmation.
I opened a claim with eBay, expecting the support you claim to offer to buyers — and I received absolutely no help. No refund, no replacement, no responsibility taken on your part.
I trusted your platform. You failed to protect me, and you treated me like I didn’t matter — even after being a valuable and loyal customer.
You are not only incompetent — you allow sellers and carriers to scam people while doing nothing about it.
The worst shopping experience of my life. Never again.
disneyshopper
Mentor1 year agoThe bots see that tracking states DELIVERED so you will automatically lose an Item Not Received case.
Take the tracking down to the carrier and have them check their GPS coordinates to see exactly where the package was delivered. Then you upload a copy of that letterhead into an appeal, to get your money back. If not to your address, the carrier should try and retrieve the package.
https://www.ebay.com/help/buying/returns-refunds/handling-disputes?id=4039