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Ebay is the most difficult site to try and reach. their return help is the worst stay away
Ebay is bad business
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Discussions in this board are limited to the original poster and Community Mentors
Ebay is bad business
eburtonlab
Mentor2 years agoMost returns can be completed without needing to contact anyone directly.
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid