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EBAY IS SCAMMING EVERYONE
Ebays deal with GIA is to authenticate fine jewelry has been widely reported. Industry defines fine jewelry as jewelry incorporating precious metal and or gems, I think everyone is clear on that. And this is exactly why there is an issue with Ebays Authenticity Program
I sold a “costume”/ “fashion” necklace on Ebay for $675. I was required to send it to be authenticated. Costume jewelry is inconsistently selected for authentication many items over 500 that don't show that requirement. I called Ebay many times and was repeatedly told GIA was the authenticator. The industry wide understanding of “costume” or “fashion” jewelry is that it is made of brass white metal and or other non precious metals, often electroplated with gold, silver or rhodium, it may or may not incorporate other non-precious materials. So obviously there is NOTHING for GIA to authenticate!!!
Explanations of the Authentication program given by Customer Support have been laughable in their inconsistency and lack of understanding. A an obvious indicator of a lack of training and poor corporate communication. Several customer service reps said don't mention gold, white gold or rhodium plating in the listing. I was also told not to list anything under vintage jewelry. So I’m being told not to inform my buyers about materials required by Ebay item specifics to prevent this ridiculous process .
Each time Ebay makes an improvement a it inevitably causes far more issues than it addresses. Ebay needs to fix it's poorly designed and completely ineffective authentication program for jewelry. The claim of authenticating costume jewelry is in fact a lie, and only adds more complications and delays to a system burdened by redundancy and useless policy tweaks. .
