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eBAY is making a new account which I did NOT want or ask for!
No Idea how this happened - I have an account and now must have clicked on something that created a NEW account - which I DO NOT WANT . But there is NO way to contact eBAY to clarify this mess - Not by email and not by phone! I'm not even sure it is a legit one - could be fraud!!!! Keeps referring me to the website but NONE of the prompts apply to me! So how do I contact a LIVE PERSON!!!?? Thank you.
1 comment
eburtonlab
Mentor2 years agoIt is easy to inadvertently create a new eBay account by signing in to eBay via a social media account for the first time.
If you want to close an eBay account, sign in to the account you want to close and then use the link on this page:
https://www.ebay.com/help/account/changing-account-settings/closing-account?id=4199
To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid