eBay International Shipping

Question

Hello,

I am currently processing a sale, of a fairly large box (25x20x8 inches), a computer, to the country Tanzania.

I am trying to switch the shipping fulfillment to eBay's International Shipping program to make it easier on me and the buyer. This hasn't been easy as I've been trying for the last 3 days in contact with the buyer.

They finally gave me a residential address but now I can't seem to figure out if my order will be fulfilled internationally by eBay's shipping program.

My order invoice (which I still need to send) does not list the eBay shipping as an option.

Is there anyone that has encountered any similar situation?

Thanks!!

disneyshopper · Answer

ebay's International shipping has to be opted into during the listing creation. It cannot be added after a sale has been made.

Your listing for

27" iMac Thin Desktop Late 2012

only ships to the USA. You will need to cancel the sale for the reason Problem with buyer's address. No defect given for that reason.