<span class="">Good morning, the seller canceled an order and made a refund, however the eBay system has not refunded the money to my account and more than the 5 business days that they establish to return the money have passed, the payment method It was with the card. Where can you open a direct claim with eBay?</span>

@hecfle-92 Here's how to contact eBay customer service:eBay agents are working from home so you have to request a call back or live chat.1. CLICK THIS LINK:https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid2. Request a call back3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.https://twitter.com/askebayhttps://www.facebook.com/ebay

Ebay has not made the refund. | Ask a Mentor

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Ebay has not made the refund. | Ask a Mentor | eBay Community