Locked
Discussions in this board are limited to the original poster and Community Mentors
Ebay has no support?
Ebay is calculating sales tax completely wrong. Is there any way to speak with a human about the error? Everything I click on their website just sends me to pages to read that have nothing to do with answering my questions.
Thanks,
6 comments
eburtonlab
Mentor6 months ago@ghan1408
Can you provide an example of a wrong calculation, with specifics?
ghan1408
OP6 months agoItem (1) $549.90 Shipping $109.99 Tax $52.79
I live in Georgia/USA, and our sales tax is only 7%, but they are charging almost 10%. In addition, I'm not sure why it costs so much to ship the product, but that is another discussion. However, I do not know how to ask eBay what they are doing with all the extra money and what methods they are using to calculate such a high tax on a used product. If they don't support their own site, it makes me wonder whether I should continue using it.
disneyshopper
Mentor6 months ago$549.90 + $109.99 = $659.89 X 7% = $46.19
It looks like the sales tax should have been $46.19 at 7%
But at 8%, the tax is exactly $52.79 so I am guessing your zip code charges an additional 1% more than the state tax rate, most likely for road improvement, schools, etc.
ghan1408
OP6 months agoIn Georgia, we do not charge tax on shipping charges. The point is, the tax is incorrect, and eBay is the party making the mistake. How do you communicate with them? So far, I have to ask for help from people not affiliated with the company, which is insane.
Thanks,
eburtonlab
Mentor6 months ago@ghan1408
In Georgia, we do not charge tax on shipping charges.
That is not what TaxJar says:
https://www.taxjar.com/blog/retail/georgia-sales-tax-shipping#:~:text=According%20to%20the%20Georgia%20Department%20of%20Revenue,charge%20is%20separately%20stated%20on%20the%20invoice.
Quoting the Georgia DOR:
"Charges made for delivery, transportation, freight, or shipping and handling are part of the sales price and subject to sales tax in the same manner as the underlying sale. Thus, if a taxable item is sold, and the seller makes a separate charge for delivery, transportation, freight, or shipping and handling, the separate charge is taxable. O.C.G.A. §§ 48-8-2(34). Charges for delivery that are not associated with the sale of taxable property are not taxable."
https://dor.georgia.gov/taxes/sales-use-tax/what-subject-sales-and-use-tax#field_related_links-486-9
monroe67
Mentor6 months ago"Item (1) $549.90 Shipping $109.99 Tax $52.79
I live in Georgia/USA, and our sales tax is only 7%, but they are charging almost 10%."
Georgia (USA) is one of many states that does charge sales tax on the amount that buyers pay for shipping as well as the price of the item. $549.90 + 109.99 = $659.89.
You state that you paid $52.79 in sales tax on that transaction. $52.79 ÷ $659.89 = 0.079998, rounded up to 8%.
You don't state where you live in Georgia, but Google tells me that sales taxes in that state can range from 4% to 9%.
Are you sure your sales taxes have not increased recently, since the first of the year?
"However, I do not know how to ask eBay what they are doing with all the extra money and what methods they are using to calculate such a high tax on a used product."
The laws of the State of Georgia require eBay to collect exactly the sales tax percentage that is in effect at the zip code in the delivery address. Thus, eBay has not collected from you (or anybody else) any "extra money" in sales taxes.
After collecting the sales tax, eBay is required to send it to your state's sales tax authority, somewhere in Atlanta, I imagine.
"Such a high tax" would be, again, the sales tax percentage applicable at the zip code in the delivery address.
The fact that you purchased a "used product" most likely has nothing to do with the applicable sales tax percentage.