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Ebay decided that a fake listing I know to be a fake, is a legitimate item
I have seen a jacket on eBay that I know to be a fake. It's not obvious from the sellers images but when I asked for some specific measurements, I was sent some more photos of the inside of the jacket, by which I know it's a counterfeit item. I told the seller - who lists themselves as a brand specialist - but it's still for sale (and not cheap).
I reported it via the report button on the listing page but was only able to submit a sentence explaining why I thought it wasn't genuine, offering supporting evidence if required.
I have noow received an email from ebay saying they have investigated and it's not a fake they say.
It's the sort of situation where I have a lot of knowledge about the brand and can see it's not legit but someone else who does't have the same insight could get scammed.
How do I appeal the decision? Can't find any information anywhere...
glorybells
·2 years agoYou can’t do anything more than you’ve already done. If someone buys it and realizes it’s fake, they’re covered by eBay money back guarantee.