I can see why ebay's stock has done so poorly for the last two years now. They keep screwing the sellers more an more. Now the stupid virtual agent is useless and wants you to send an email to be answered in 24-48 hrs. This is totally unacceptable. We cannot try to run a business without customer support.

You may be better off asking your question here to get suggestions from experienced users. To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue. What options you see may depend on your particular issue and how busy that department is at the moment. Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you...

Ebay customer support has gone downhill dramatically. Another nail in their coffin? | Ask a Mentor

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Ebay customer support has gone downhill dramatically. Another nail in their coffin? | Ask a Mentor | eBay Community