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Ebay Customer service says one thing, another rep say something else, I get stuck with the bill
Customer buys item. I ship the item. Customer says she did not buy this item. eBay customer service says to tell the customer to wait till April 2 and ebay will deal directly with the customer. I follow instruction. I'm told today that because I did not respond, customer is allowed to return item on my dime. For me to call and complain is another fruitless effort...no one has any authority to fix anything.
to compete, ebay is following Amazon's lead of the customer gets refund no matter what, even if wrong, giving confusing, mixed messages to sellers. I was robbed by eBay yet again today... getting to be a bad place to sell products.
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