eBay customer service

Question

I have went into the help page and posted to be called within 2 min three times already this morning and not one call has been made back to me ?! I mean it's alittle ironic that I am trying to talk to them about restrictions on my account for customer service when they cannnot even return a scheduled phone call ..This buisness has become such a joke pertaining to customer service for there sellers it's disgusting

disneyshopper · Answer

I recommend asking your question here first. We can help with most buying and selling questions. We are experienced buyers and sellers that know eBay policies and procedures.

Here's how to contact eBay general customer service:

1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST