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EBay Credit Account
I purchased an item on eBay, using my Credit Card. This item was returned because it was defective. I requested that my refund be sent as an eBay credit since I had intended to order a replacement. I ordered the replacement using the eBay credit. I returned the item (stove part) and my refund was sent back to eBay credit. How can I get that refund out of eBay credit to my Credit Card on file? I still owe the refunded amount to the Credit card company. Thanks for your help.
2 comments
comics-scifi-collectibles
Mentor8 months ago@marjwhi-70. You can contact customer service but I don't think the refund can be changed to your credit card.
Here's how to contact eBay general customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST
marjwhi-70
OP8 months agoThank you very much for your suggestion and links.