Locked
Discussions in this board are limited to the original poster and Community Mentors
Ebay Commerce
Ebay Commerce has been getting $14.70 per month and I am not a seller. How can I stop this?
2 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
Ebay Commerce has been getting $14.70 per month and I am not a seller. How can I stop this?
ferncliff-39
Mentor9 months ago@edlaster
"eBay Commerce" is used by banks, etc to classify purchases made, not just for seller fees if that's what you're thinking.
If the charge is for a purchase, there should be a 12-digit eBay Order # shown there xx-xxxxx-xxxxx
Also look for any email from eBay around the time the first charge appeared that may confirm what it's for.
comics-scifi-collectibles
Mentor9 months ago@edlaster. I would dispute the charges with my card/ bank. I would find it hard to believe that is a purchase if the same amount is showing up every month. Purchases do also show as ecommerce as my fellow mentor stated.
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST