ebay chat not working right . . .
I follow all the steps to start the chat.. but none of my responses go through. anyone else have this problem? any quick way to resolve this?
3 comments
I follow all the steps to start the chat.. but none of my responses go through. anyone else have this problem? any quick way to resolve this?
check_my_store_4_it
OP2 years agoThank you so much for the help. The link allowed me to actually get a call back from ebay. What services do you provide to help sellers? Thanks
comics-scifi-collectibles
Mentor2 years ago@check_my_store_4_it. We can answer questions about eBay policies and procedures. How to sell.
Some basic troubleshooting tips.
Basically anything that doesn't require account access.
comics-scifi-collectibles
Mentor2 years ago@check_my_store_4_it We can help with most buying and selling questions and save you time, we are experienced eBay Mentors who know eBay's policies and procedures. If you ask us your question we'd be happy to help you.
Or if you prefer>>
Here's how to contact eBay customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back or live chat
( If you receive the automated chat assistant type AGENT in the small box on the lower right of the linked page then you will see the options to contact a live agent, you may have to answer the chat bots questions before it allows you to connect to an agent, this is so you are connected to the right department)
If you are located outside of US or Canada then you will need to use the Chat option or Social Media
3. Or you can also contact customer service by sending a PRIVATE message on social media.
https://twitter.com/askebay
https://www.facebook.com/eBay/