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eBay cause me to get bad feedback
I sent an item to a buyer through eBay's International Shipping. Tracking showed that eBay received my item from the USPS on Feb 6th to be shipped internationally. eBay took possession of the item and then shipped out to the customer. The customer never received the item, eBay refunded the buyer because it was their fault. They didn't as me the seller to refund the buyer. The buyer then gave me bad feedback for not receiving the item.
I then asked eBay to remove the bad feedback and they said no. So now I have a bad feedback that was the direct result of eBay mistake not mine, what can I do?
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