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Ebay canceled order.
Ebay canceled a buyer's order because of an issue with the buyer's account-buyer is no longer registered on Ebay. I had not yet shipped the item to this buyer and the email said not to ship it. Now, the buyer has filed a dispute stating that they did not get the item-they want a refund. Ebay sent me a payout for this buyer's order a few days later. What is the best way to handle this dispute? This is my first time with a dispute as a seller.
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