eBay calculated shipping label too low

Question

How to get shipping from buyer when eBay calculates it too low

lady_madonna · Answer

@sellng4school

If you underestimated the cost of shipping too low, you cannot ask for more money for shipping from the buyer.

Did you use the Ebay shipping calculator and enter the exact weight & precise measurments of all the dimensions and choose shipping based on method of shipping & buyer location?

https://www.ebay.com/shp/calc/rates

In the Shipping section of your listing, select Calculated: Cost varies by buyer location.
Next to Services, select Calculate Shipping.
In Package details in the Shipping Calculator, enter your package type, dimensions, and weight. If you're selling an irregularly shaped item, estimate its dimensions by measuring a box you can fit it in.
In the Your details section, enter your ZIP code and any handling fees.
You can add a destination if you'd like. If you're shipping internationally, we recommend using eBay International Shipping.
Select Calculate shipping.
Select the shipping services you want to offer, and drag them into the order you want buyers to see them.
Select Offer shipping services.
Complete your listing.

evry1nositswindy · Answer

In short, you are expected to pay for the extra postage out of pocket. You cannot ask the buyer for more money. eBay uses the dimensions and weight provided by you. If the shipping is wrong, it is because you didn't enter the correct size or weight of the boxed item. We have all been there when we were just starting out. Hopefully it isn't an expensive lesson to learn.