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eBay bold listing fees for listings that were never listed with the bold option.
I was recently charged for bold listing fees for 27 listings in which I never listed with the bold option. I checked and many of these listings do not even have the option of listing as bold. I am looking to be refunded for these bold listings fees.
6 comments
inceptions
Mentor10 months agoHi @jocampbel_357
Before contacting eBay, you may want to take a look at your listings. I see quite a few active listings with bold titles. Here are just three of them:
https://www.ebay.com/itm/393538406366
https://www.ebay.com/itm/393126284518
https://www.ebay.com/itm/393324593906
jocampbel_357
OP10 months agoThank you, I have been finding many listed with the bold option but I never used the bold option when I list items. Trying to figure out what's going on here.
mr_lincoln
Mentor10 months ago@jocampbel_357
Some of those listings are listed for less than the Bold option upgrade. Do you use Sell Similar when you create some listings? If so that is when it could possibly happen.
mr_lincoln
Mentor10 months ago@jocampbel_357
It might be a good time to be in direct contact with eBay. That sounds like a lot considering eBay will display any applicable fees just prior to a listing going live.
-You can request a call back from eBay during west coast business hours here: eBay Customer Service
-Contacting eBay via Social Media:
Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
jocampbel_357
OP10 months agoThank you, I will try one of these methods to contact eBay.
mr_lincoln
Mentor10 months ago@jocampbel_357
You are more than welcome ... if it was a mistake on eBay's part I am sure they will correct it.