Locked
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Ebay blocked an account that is 10 years old and has a 3400 top rating, without explanation
I have been selling on Ebay for more than 10 years, I have 3471 customer reviews, Top Rated status in the USA and globally, Ebay blocked my sales and deleted all 500 listings. They explain that I have a bad INR score of “Item not receivedâ€, which they started tracking on July 31, but there is a reason for this. It all started when Ebay sent me a notification that they were temporarily suspending my account until I upgraded it to Business status. I began to find out all the nuances and reasons and prepare documents for creating a private company for which I could issue a new Payoneer account (after irrevocably closing the old one, which I had been using for more than 10 years). As a result, I transferred my Ebay account to the business and was given permission to sell everywhere except .com and .ca, but since I haven't had sales for a long time, and previously there were a lot of them and there is a % of problematic shipments, the ratio of these problematic orders to the total number of sales has grown significantly, which I think and it led up to this lockdown. Communicating with Ebay support does not lead to anything, it feels like robots are sitting there.
Someone help me with advice on how to resume my account, I have invested so much effort and time into it and I don't want it all to go to waste. I always followed all the indicators of ebay and had such a good rating for this. I was very surprised that ebai didn't even send me a message when he restricted my account, but just did it. Previously, I even had individual consultants who called me periodically, asking if I had any questions, but when I had any questions, the consultant was no longer there.
