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Ebay Authentication Dept. is Not telling Buyers how this works! & my msgs to my Buyer seems blocked
I sent an item to a buyer and it's diverted to Ebay Authentication, which is fine. However, I am getting messages from my Buyer who is frustrated that their item shows "Delivered". I have tried to send three messages to my buyer and they seem completely blocked. I'm wondering why I can't get an ebay service person on the phone to save my life! I don't mind the authentication process but Ebay, come one, you need to educate the buyer so they understand the process. Anyone?
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