Ebay app crashing on ipad

Question

Hi,

for about 2 weeks now, app is crtashing when loading some articles (but not all). It seems product page opens, then app crashes. I'm on the latest version of OS. Is anyone experiencing the same?

Thanks

eburtonlab · Answer

App issues can be reported to eBay by shaking your device while the app is active if that feature is enabled and the app is still running.

If you have not already tried, it might be worth uninstalling the eBay app, restarting your device, then installing the latest version of the eBay app. The restart in between should ensure a clean install, which may help if the problem is related to a past installation.

If that does not help or if your operating system does not support the latest version of the eBay app, uninstall the app and use a browser to reach ebay.com instead.