Locked
Discussions in this board are limited to the original poster and Community Mentors
ebay app crashes using Paypal
Made multiple purchases over past few days with iPhone app. Today, when I clicked on the Confirm and Make Payment button, the ebay app crashes. Using normal PayPal account. Restarted app and phone, removed PayPal account as method and readded it. Still crashes. Using my laptop, I was able to make two different purchases, using same PayPal method. Any ideas? Thanks, Curtis
1 comment
eburtonlab
Mentor11 months agoI have seen some posts from users apparently having problems.
If you are unable to purchase using the app, you should still be able to purchase using a browser. You may have to change your settings so that eBay browser links are not opened in the app automatically. Using an iOS device, tap and hold an eBay browser link to change the setting, and choose "do not open in the app".
Issues with the app can be reported to eBay by shaking your phone while the app is active.