Ebay and seller not honoring 30 money back guarantee

Question

I asked for a return shipping label with no results. So I asked ebay to step in and ebay said wait until a later date for seller to respond. No response. Now time is almost 30 days stuck with wrong item I can't use.$150.00

eburtonlab · Accepted Answer

@stwhit_4433  Check the status of your case and ask eBay to step in before the case is closed: https://www.ebay.com/help/buying/default/ask-ebay-to-step-in?id=4701