eBay and my ball my rules

Question

Still waiting for eBay to quit collecting interest on my money and release it to me its been 28 days and they pulled the we want you to show documentation on another item on separate listing just to say they will hold the money even longer can somebody else explain this to me and how they figure to be a great place to sell your stuff and please not a lipplanter telling me how theyâ€™re making eBay safe and reliable

kensgiftshop · Answer

They don't earn any interest on your money. You're a new seller and the item sold for more then $1000, so they'll hold the funds for 30 days.

inceptions · Answer

If eBay is requiring documentation on an item you have for sale, the sooner you provide it, the sooner your funds will be released. eBay does not earn interest on your funds.

comics-scifi-collectibles · Answer

@doufreema-8 I am just telling you what eBay policy is and trying to "lipplanter "

It is normal for funds to be held for 30 days after the tracking and signature required for sales over $1k show delivery to the buyer.

If there is a problem with your info not matching up on your account that will also cause delays.

You will need to contact eBay customer service from #5 below but here are some tips that might help you.

Sometimes the problem is the checking account information was not set up correctly.

eBay won't tell what doesn't match for security reasons, this might be your problem.

1. Make sure that the ACH routing number is the correct one to use for deposits to your checking account. Sometimes banks have different ones for this type of deposit.

2 .The bank account must be a brick and mortar checking account, not a virtual one.

3. Your registered name and address on your eBay account must match your checking account and government ID exactly. You can not use a PO box for your registration but you can use it for your ship from and to addresses.

I had to add my middle name to my eBay account.

John B Doe is not the same as John Brian Doe.

You can confirm or update your eBay account information here:

https://accountsettings.ebay.com/profile

4. Enter your backup payment method for selling costs here: https://ppcapp.ebay.com/myppc/wallet/list
AND Select Manage under the method you want to use then select Preferred for selling costs.

5. Here's how to contact eBay customer service.

Scroll to the bottom of the linked page, click the "Contact us" option, type "agent" into the popup chat box, and choose your contact method.

https://www.ebay.com/help/selling/getting-paid/registering-seller?id=4792

( If you receive the automated chat assistant type AGENT in the small box on the lower right of the linked page then you will see the options to contact a live agent, you may have to answer the chat bots questions before it allows you to connect to an agent, this is so you are connected to the right department)