Ebay agent was rude and ignorant about Ebay policy..

Question

Sold item on Ebay, customer received item.. E.bay holding my payout for 3 weeks, to see if customer is happy with product.. Really... E.bay needs to train their agents with respect and know their own policies.. Been with Ebay for 25 years, and have a perfect score... Think I am going to leave them, as I do this just as hobby. Ebay.... Be. nice to customers, because without them you don't have a business..

lady_madonna · Answer

deleted due to correct answer already being posted

mr_lincoln · Answer

Hi @buddy7-11

eBay has been holding payments for new or low activity Selling accounts for quite some time: Payments on hold | eBay

As to account longevity or "perfect score" (I assume you mean Feedback) ... those do not come in to play as it relates to eBay policy for Sellers. From your post it sounds like you may have spoken to an eBay CS rep on the phone, if so sorry you had a bad experience.

We are volunteers here, Buyers and Sellers.