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eBay Account Restricted Due to BBE Policy – Payouts on Hold
eBay account restricted due to BBE policy — payouts on hold. Looking for advice
Hello everyone,
My eBay seller account was recently restricted due to the BBE policy, and my payouts are currently on hold. I received a notification from eBay and understand that this is related to account performance.
Since then, I’ve reviewed the BBE policy, improved my shipping and tracking process, checked all my listings for accuracy, and worked on better customer service. I’ve already contacted eBay support and requested a manual account review.
I’d really appreciate advice from sellers who have faced a similar situation:
• How long did the review take?
• Did you manage to get the payout hold removed?
• Is there anything specific that helped speed up the process?
Thank you in advance for sharing your experience.
mr_lincoln
Mentor8 months agoHi @sellershmota
I see you are located in Ukraine and your issue is on the Account level. This is the US Community and we are volunteer eBay Buyers and Sellers but have no account access.
You will be better served if you reach out to eBay via Social Media to try and resolve your account restriction issue:
-Contacting eBay via Social Media:
Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
6 AM to 6 PM PST
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/