Locked
Discussions in this board are limited to the original poster and Community Mentors
e-bay has my phone number wrong
e-bay got my phone number wrong.
I can't buy from e-bay, and I can't even tell them that they have my phone number wrong,
because I can only contact them through my phone number,
and they have my phone number wrong!
4 comments
thorobe769
OP6 months agoI tried that. It involves receiving a message at my phone number, and they have my phone number wrong.
eburtonlab
Mentor6 months ago@thorobe769
On the sign in page where you are prompted for your password, there should be a "Need help signing in?" link or an option to reset your password. On the reset page, there should be a contact link specifically for users that cannot contact eBay via standard means. Use that to contact eBay.
If you are unable to contact eBay that way, try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
lady_madonna
Mentor6 months agoYou can correct your phone number here: https://accountsettings.ebay.com/profile
eburtonlab
Mentor6 months ago@thorobe769
As long as you can sign in to your eBay account, you should be able to update your phone number here:
https://accountsettings.ebay.com/profile