double sign in verification
Anybody out there know how to stop the ebay double verification to sign in? I enter password then ebay sends 2nd 6 diget number I have to use to sign in. It is a big pain in the but because I sign in on 4 differant devices and have to always enter a new code sent to me by text from ebay. I do not always have my phone with so I can not sign in. Please help me on how I can get it changed to just sign in with just password like it was for last 15 years. I have 2 accounts and only have to do it on one account not the other....Thanks
1 comment
eburtonlab
Mentor3 years agoHave you changed anything about your setup lately? New browser, or new privacy settings or software? Using a VPN or hotspot?
Make absolutely sure you are using the correct password. Using the wrong password will cause you to keep getting challenged (though that is not the only reason for such challenges).
Try another browser altogether or a private or incognito browser window. If that works better, try manually clearing eBay cookies once in the original browser. A stuck or blocked cookie can cause issues for an account that clearing all cookies may not fix, but manually erasing just the one may help.
Preferably try the latest version of a browser you have not used before, with default settings and no add-ons installed.
Or try signing in using the eBay app.
Try using a different link to sign in, particularly if you are using an old bookmark to sign in.
In some cases you may be able to avoid a Captcha loop by signing in using a social media account if you have previously linked a Google, Apple or Facebook account to your eBay account. If you can sign in using the app, you can use that to link a social media account to your eBay account.
If you are able to sign in using the eBay app, you may be able to break a sign in loop by changing your password using the app. Then sign in using the new password on your desktop.
If the problem is a cumbersome sign-in process, you may be able to avoid that by not signing out. If you stay signed in in your browser that will save you some steps. If you have more than one eBay account, rather than switching between them in one browser, stay signed in to each in a different browser.