double charging for shipping?
Has anyone checked or seen that your are being charged twice for shipping. I was question and though nothing of it until i actually checked. One is charged to either bank account or card on file and the other deducted from your profit.
3 comments
eastlaneave
Mentor5 months ago@jcspecialz
Are there 2 tracking numbers? If so, cancel the unused label.
Here's how to cancel (or void) an unused shipping label you purchased on eBay:
- Go to Manage shipping labels: https://www.ebay.com/ship/lmng/labels-history/my-ebay
- Find the item you'd like to cancel the shipping label for, then from the Actions column, select CANCEL.
- Choose your reason for canceling the label.
- Select Cancel shipping label.
You have 28 days to cancel a label. The refund will come about 21 days after you cancel.
-- Here is a help page where you can learn more:
https://www.ebay.com/help/selling/-/-/buying-printing-shipping-labels?id=4157#section3
If there is only 1 tracking number, you were only charged once, though you may see the cost in multiple places. (double entry accounting) Your credit card was charged. The profit summary just shows all parts of the sale.
All of the deductions should be listed here:
https://www.ebay.com/sh/fin/transactions
If you use the App, here is where to find your transactions
Click Selling icon
>Payments
>>See all activity
jcspecialz
OP5 months agoWill double check if there's two tracking number but doesn't look like it.
disneyshopper
Mentor5 months agoWhen you are in the printing label flow, at the bottom, you select to pay for the shipping label from either the pending payout or from your Paypal account (which can be from the credit card on file).