Double charge on VAT, no support line, awesome
Hello!
I am from Portugal.
I have recently made a purchase and had VAT collected on checkout. Now that my order arrived, customs asked me to pay VAT again, so what's the point of ebay collecting it on checkout, I don't get it.
Support portal is near useless, I can't chat with an agent, no phone support, no email support, like what is the point of support center anyway. Why don't you allow for buyers to provide their VAT ID and deals with it by themselves, especially if they have it?
But for now, my main question is, how can I get the money ebay collected kinda for VAT back?
Looking forward for help.
Thanks.
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