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Doesn't anybody ever call back like they say they will from EBay
Why has eBay made it impossible to talk to an agent. I have tried 6 times now, maybe more. They say they will call me in 2 minutes, but they never do. I'm about to give up on eBay, their customer service is awful. It's impossible to even get to the prompt where they say they will call you, but if you do, now one calls EVER!!!!!
1 comment
eburtonlab
Mentor1 year ago@jerryspens
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
VOIP phones, phones registered overseas and spam blockers (individual users' or phone service providers') can all cause problems getting a call back.
If you are unable to get a call back, try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/